Shipping Policy

At Styles For Tuffy, every order is carefully processed, quality-checked, and packed before dispatch to ensure it reaches you in excellent condition.

Order Processing Time

Orders are typically processed within 1–3 business days after successful payment confirmation.

During peak seasons, sales events, product launches, or unforeseen circumstances, processing times may be slightly longer.

Delivery Timeline

Once dispatched, most orders are delivered within 4–10 business days across India.

Delivery timelines may vary depending on:

• Delivery location

• Courier partner performance

• Weather conditions

• Public holidays

• Operational disruptions beyond our control

Remote and difficult-to-service locations may require additional transit time.

Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided during checkout.

Customers can use the tracking details to monitor shipment progress directly with the courier partner.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any free shipping offers, promotions, or shipping discounts are subject to change without prior notice.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

Styles For Tuffy shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If a shipment is returned due to:

• Incorrect address

• Customer unavailability

• Refusal to accept delivery

• Failure to respond to courier communication

additional shipping charges may apply for re-dispatching the order.

Partial Shipments

In certain situations, orders containing multiple items may be shipped separately to ensure faster delivery. Customers will be informed if this occurs.

Delays Beyond Our Control

While we strive to deliver every order within the estimated timeline, delays may occur due to factors beyond our control, including:

• Courier network disruptions

• Weather conditions

• Natural disasters

• Government restrictions

• Public holidays

• Operational disruptions

Such delays do not qualify for refunds, cancellations, or compensation.

Damaged Packages

If the outer packaging appears significantly damaged at the time of delivery, customers are advised to:

• Take photographs before opening

• Record an unboxing video

• Contact us within 48 hours of delivery

This helps us investigate and resolve the issue efficiently.

Contact Us

For any shipping-related queries, customers may contact our support team through the contact details provided on our website.

We are committed to providing a smooth and reliable delivery experience for every pet parent.